Senior application administrator - MEGA Education
Knowledge has to be imroved,
challenged and increased
constantly, or it vanishes

Peter F. Drucker

Senior application administrator

Job Description

  • Operative interface between Service Delivery Management, Customer, Development, Vendors and other  delivery units
  • Check, execute, solve (where appropriate), and creates tickets (problem ticket, change management ticket, incident, delivery order (DO)) in    order to maintain service to customers according to given quality KPIs.
  • Plans, controls and is responsible for complete application-based request fulfilment.
  • Support and consulting of Service Delivery Management
  • Responsibility for incident, problem, change, escalation management and operational documentation
  • Responsibility of customer-driven and / or technical changes during service lifecycle
  • Responsibility for change  approval in face of all Change Advisory Boards
  • Functional steering of whole service chain from  medium to complex applications/services
  • Independently executes complex tickets to provide service according to KPIs.
  • Mentor Junior Administrators to spread knowledge level in the team and develop their skills.
  • Acts as key technical lead and solves and coordinates activities across related technologies/outside own team.
  • Accountable for service asset- and configuration management 
  • Execute project and other deliverables in order to fulfil KPIs and management requests
  • Capability planning to fulfil enhanced application management requirements, e.g. release deployments or product / technology changes
  • Responsibility for technical, maintaining and operational concepts
  • Support and consulting 

Required ability and qualification

  • Preferable Technical High school degree 
  • English  B2
  • Germany – advantage
  • Teamwork
  • Communication skills
  • Organizational skills
  • Leading skills
  • 3+ year work experience in this field 
  • Technical overview in OS, Network, Storage, Back up, Databases, Middleware, Scripting
  • ITIL knowledge

Place of work

  • Košice

Benefits

  • Trainings and personal development opportunities
  • Possibility of Home office
  • Meal vouchers contribution
  • Young and enthusiastic working environment
  • Sport Activities
  • Rotations possibilities

Ak Vás ponuka zaujala, svoje CV pošlite na email:  recruitment@megaeducation.sk alebo nás kontaktujte v pracovných dňoch na t.č. 0948/ 482 111.

Reply to job offer


News

From our company

news archive
Do NOT follow this link or you will be banned from the site!